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Apple iPodsiRepair Squad, LLC Website Terms of Use
The following terms of use apply only to the use of and purchases from iRepair Squad, LLC ("iRepair Squad") website at www.iRepairSquad.com. The terms "you", "your" and "yours" refer to the user/customer utilizing our website to purchase services or merchandise ("Product") or to browse our website. The terms "we", "us" and "our" refer to iRepair Squad. These terms may not apply to purchases made at our iRepairSquad retail stores or in any other manner not utilizing the iRepairSquad.com website.
Disclaimer of warranty for iRepair Squad website
We provide our website and its contents on an "AS IS" basis and make no warranty or representation regarding any Product, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein.
Errors on our website
Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type.
Limitations and exclusions
We reserve the right to change Product pricing, terms, specifications and warranties without notice. In addition, we may revise these terms of use at any time by updating the website. Monitor displays are simulated. Monitors are not included with computer systems unless specified. Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of Products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping, tax or insurance. We do not review or edit any portion of gift messages and disclaim all responsibility for their content. We disclaim all responsibility for the accuracy of any map or direction presented on our website.
If you are purchasing Products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. We will not ship to foreign locations. Warranties for exported Products may vary or be null and void.
If you are purchasing Products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. We will not ship to foreign locations. Warranties for exported Products may vary or be null and void.
Damages
In no event shall iRepair Squad, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not we have been advised of the possibility of any such damages.
Payment types we accept online
We accept the following forms of payment for your online purchases: iRepair Squad Credit Card, iRepair Squad Plus Visa, iRepair Squad Gift Cards, MasterCard, Visa, Discover and American Express. For your online purchases, you may purchase multiple products in a single order, and we'll accept one credit card and up to four Gift Cards for each order.
We do accept online-only or virtual credit cards as long as they are issued by one of the credit card companies listed above. However, due to the requirements of these companies, these cards can only be used for website orders that are shipped. We do not accept online-only or virtual cards as a form of payment on.
We do accept online-only or virtual credit cards as long as they are issued by one of the credit card companies listed above. However, due to the requirements of these companies, these cards can only be used for website orders that are shipped. We do not accept online-only or virtual cards as a form of payment on.
Sales tax policy
For any online purchase of a tax-exempt item during a sales tax holiday period, by completing the purchase, you certify that the item is being purchased for personal use only and you agree to assume liability for the applicable tax if the item is used for other than personal use.
Order cancellations
We are unable to refund any online purchase from the time your order is placed (when you click the Submit Order button) until your Product is received by you and returned to us. If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return.
Returns policy for online purchases
If you're not completely satisfied with a product, iRepair Squad will gladly exchange or refund the purchase within 30 days of the sale date, except as noted below.
There is no restocking fee for defective product returned in exchange for the exact same product, or for product originally purchased as Open Box.
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
Charges for installation and delivery services are nonrefundable after the services have been performed.
Missing accessories: The value of missing items will be deducted from the credit amount of a return. For even exchanges, we will exchange what the customer returns (e.g., box for box, manual for manual, etc.).
Promotional packages: Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.
In-store returns: Any Product purchased online may be returned to any iRepairSquad store provided that it meets the above guidelines.
For any Product received that is not the Product ordered, we will exchange the item at no additional cost upon verification. Proof of purchase (e.g. order confirmation, packing slip or record of purchase in our system) is required for all returns. When returning Product to your local iRepair Squad store, please be sure to bring the credit card used for the purchase along with your proof of purchase.
Mail returns: You may return any merchandise purchased online via mail provided that the return meets these guidelines. (Please note that merchandise purchased at your local iRepair Squad store (not online) CANNOT be returned via mail. Please return such items to your local iRepairSquad store. Please see store for in-store purchase return policy.
Merchandise purchased online through iRepairSquad.com (regardless of whether you picked it up at the store or had it delivered to your home), which meets the Refunds and Returns guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"), found in the About Your Order section.
Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned and a handling fee assessed. An RA is valid for 10 days.
You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the Product, you will be responsible for any loss or damage. Upon our acceptance of the merchandise in like new condition in conformity with this policy, the purchase price will be credited to your credit card or a mail refund check will be issued for a purchase made with a gift card as the sole payment method. Allow 14 days (not including delivery time for mail refunds) from when we accept your returned Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing items such as manuals and/or accessories. For Product that we verify to be defective, we will reimburse you for your original shipping expense on the Product that you return or exchange.
There is no restocking fee for defective product returned in exchange for the exact same product, or for product originally purchased as Open Box.
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
Charges for installation and delivery services are nonrefundable after the services have been performed.
Missing accessories: The value of missing items will be deducted from the credit amount of a return. For even exchanges, we will exchange what the customer returns (e.g., box for box, manual for manual, etc.).
Promotional packages: Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.
In-store returns: Any Product purchased online may be returned to any iRepairSquad store provided that it meets the above guidelines.
For any Product received that is not the Product ordered, we will exchange the item at no additional cost upon verification. Proof of purchase (e.g. order confirmation, packing slip or record of purchase in our system) is required for all returns. When returning Product to your local iRepair Squad store, please be sure to bring the credit card used for the purchase along with your proof of purchase.
Mail returns: You may return any merchandise purchased online via mail provided that the return meets these guidelines. (Please note that merchandise purchased at your local iRepair Squad store (not online) CANNOT be returned via mail. Please return such items to your local iRepairSquad store. Please see store for in-store purchase return policy.
Merchandise purchased online through iRepairSquad.com (regardless of whether you picked it up at the store or had it delivered to your home), which meets the Refunds and Returns guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"), found in the About Your Order section.
Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned and a handling fee assessed. An RA is valid for 10 days.
You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the Product, you will be responsible for any loss or damage. Upon our acceptance of the merchandise in like new condition in conformity with this policy, the purchase price will be credited to your credit card or a mail refund check will be issued for a purchase made with a gift card as the sole payment method. Allow 14 days (not including delivery time for mail refunds) from when we accept your returned Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing items such as manuals and/or accessories. For Product that we verify to be defective, we will reimburse you for your original shipping expense on the Product that you return or exchange.
iRepair Squad Product Replacement Plans
The terms and conditions for our iRepair Squad Product Replacement will be made available to you before you complete the purchase of any such Product. The applicable terms and conditions shall govern the purchase of each such Product.
Governing law
These terms are governed and construed by the laws of the Illinois without regard to its conflict of law rules. You agree that if any part of these terms is found to be unenforceable, the remainder of these terms will remain in full force and effect.
Privacy policy
We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience. Please read our Privacy Policy for more details.
iRepair Squad announcements
Our press releases, announcements, and postings to this site may contain forward-looking statements that involve risk and uncertainties. They do not constitute an offer to sell or an obligation to buy any security.
Trademarks and service marks
iRepair Squad® and the iRepairSquad logo are registered trademarks of iRepair Squad, LLC. and are used with permission. All other trademarks are the property of their respective companies and are used with permission.
Copyright notice
All content on this site is the property of iRepair Squad or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of iRepair Squad or its software suppliers and protected by U.S. and international copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.
© 2008 iRepair Squad, LLC. All Rights Reserved.
© 2008 iRepair Squad, LLC. All Rights Reserved.
