Chat Live or Leave A Message with customer support.
Live Support Hours:
Monday - Friday
(8:30am - 5pm CST)
iTunes New User's Guide

New to iTunes?

This handy user's guide will help you do the following things:

  1. Install iTunes
  2. Fill your iTunes with music
  3. Playing your collection
  4. Shop the Store
  5. Learn more
  6. Troubleshoot iTunes and iPod

1. Install iTunes
If you're setting up a new iPod with iTunes for the first time, please see the appropriate New User's Guide for iPod, iPod nano, or iPod shuffle to install iTunes. If you're starting out with just iTunes, click the link below to download the latest version and then double-click the resulting file to install the software as you normally would.

2. Fill Your iTunes with Music
You can add music, audiobooks, podcasts, games, and videos to iTunes in a few different ways.
  • To add audio and video files already existing on your computer, simply drag the files onto the Library icon in the iTunes Source list.
  • To add music from your own CDs, insert an audio CD into your computer and then drag the CD icon that appears in the Source list onto the Library icon to add the entire album, or select the CD icon in the Source list and then drag whatever songs you want from the right-side pane to the library.
  • To subscribe to podcasts (radio-style shows available on the Internet—most are free), click iTunes Store in the Source list to go to the iTunes Store and then click Podcasts to browse everything that's available (click any Subscribe button to subscribe to and download a podcast).

3. Playing your Collection
  • To play an audio or video file, select Library in the Source list to view your entire collection, select an item, and then either double-click it, click the play button, or press the space bar; click the pause button or press the space bar to pause play.
  • If you're playing a movie file, the video plays, by default, in the video viewer in the lower-left corner; click on the image in the viewer to play the video in its own window or click the full screen button (the right-most button directly below the viewer) to have the video fill your screen. If you want to play certain songs in a particular order, create a playlist: Click the plus sign (+) button to create a new playlist in the Source list and then drag and drop whatever songs you want to add.
  • iTunes and iPod video tutorials, how-tos, and tips
  • Lost Music FAQ

4. Shop the Store
The iTunes Store features tons of music, audiobooks, TV shows, music videos, and more if you're looking to expand your media collection. To learn how to set up an account and purchase items from the iTunes store:

5. Learn More
Whether you're a Mac or Windows user, the information below will help you enjoy your iPod to its fullest.

6. Troubleshooting
The following are typical issues you may encounter.

General

Mac

Windows